Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account,
make a purchase, contact us, or sign up for our newsletter.
- Personal information (name, email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through Razorpay)
- Custom design files and instructions
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Provide customer support
- Send you promotional emails (with your consent)
- Improve our services and user experience
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties,
except in the following circumstances:
- With service providers who assist in our operations (shipping, payment processing)
- When required by law or to protect our rights
- With your explicit consent
- In connection with a business transfer or merger
4. Payment Security
All payment transactions are processed securely through Razorpay, a PCI DSS compliant
payment gateway. We do not store your credit card or payment information on our servers.
5. Data Security
We implement appropriate security measures to protect your personal information against
unauthorized access, alteration, disclosure, or destruction. However, no method of
transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where applicable
7. Contact Us
If you have any questions about this privacy policy, please contact us at:
Email: privacy@shimplifyprints.com
Phone: +91 98765 43210
Address: 123 Print Street, Digital Hub, Mumbai, Maharashtra 400001